About


Who Is
OVOC?

Our Vision,
Mission
and Values

The Six
Service
Standards


Our
Promises


Meet Our
Team

OUR VOICE OUR CHOICE IS ABOUT

OPPORTUNITY, RESPECT & EQUALITY

Our Voice Our Choice was established to provide support and facilitation to individuals wishing to attain goals and objectives across all aspects of their lives.

The underlying principal is to provide ‘enabling’ resources and support in line with  people’s wishes and needs.

We recognise and affirm that every individual has equal value, irrespective of gender, ethnicity, culture or ability and seek to deliver the most positive outcome possible for any person utilising Our Voice Our Choice services.

OUR VISION

  • A world full of Real, connected communities that celebrate diversity, humanity and accessibility.

  • Equality between all people in a non-discriminative world.

  • That we all enable everyone to feel valued in society.

OUR MISSION

  • To walk with, and alongside, people seeking Real Opportunites.

  • Real inclusion, Real true-life experiences, with Real achievements, Real connections, Real homes,

  • Real employment, Real choice and Real outcomes.

OUR VALUES

  • Professionalism and Dedication

  • Continuous Improvement

  • Quality, for every person, every time

  • Accountability and Transparency

  • Understanding and Compassion

  • Creativity and Innovation

  • Community Participation and Teamwork

THE SIX SERVICE STANDARDS

Our Voice Our Choice operates under the 6 Service Standards…

Rights

The service promotes individual rights to freedom of expression, self-determination and decision making and actively prevents abuse, harm, neglect and violence.

Participation and Inclusion

The service works with individuals and families, friends and carers to promote opportunities for meaningful participation and active inclusion in society.

Individual Outcomes

Services and supports are assessed, planned, delivered and reviewed to build on individual strengths and enable individuals to reach their goals.

Feedback

Regular feedback is sought and used to inform individual and organisation wide service reviews and improvement.

Service Access

The service manages access, commencement and leaving a service in a transparent, fair, equal and responsive way.

Service Management

The service has effective and accountable service management and leadership to maximise outcomes for individuals.

OUR PROMISES

Our Voice Our Choice will:

  • Support people with a disability to fully partake as citizens in our community
  • Always act with compassion, integrity and transparency.
  • Deliver quality services, driven by the aspirations and needs of people we support and families.
  • Demonstrate strong leadership and foster harmonious relationships.
  • Proactively support and encourage staff and volunteers to achieve their full potential.
  • Promote opportunities for people with a disability through community partnerships that recognise mutual benefit.
  • Assist with decisions today that will have a positive impact on the future of our service users.
  • Provide an environment where the individual’s right to experiences and risk is recognised.

MEET THE TEAM

Our team is comprised of highly skilled individuals with years of experience in disability support. 

WE ARE A REGISTERED NDIS PROVIDER

OVOC provides Disability & Mental Health Services in Newcastle, Maitland and the Lake Macquarie area. We specialise in Community Access, Supported Group Accommodation (Holidays), Capacity Building & Support Coordination. We are a registered NDIS provider.